Dear Gisel Nana III,

Looks like one of your Facebook tokens has expired. And now we are not able making posts to your Facebook pages, groups and events.

There is a very quick fix though!

Please login to your RSS Ground account and go to your RSS to Facebook posting project: Project 1503469348-20170823

You need to authenticate your Facebook account under user:

Don't forget to Save your project.

You don't need to update all projects, only the one mentioned above. All effected posting projects will be automatically resumed as soon as you authenticate your Facebook account.

If you think you have received this email by mistake, please contact our customer support department.

About Facebook tokens

Facebook token is an access key which is used by RSS Ground app to connect you to your Facebook account. This token is needed to make scheduled posts to your Facebook pages, groups and events. According to the recent Facebook changes all tokens will expire after 60 days. And evry tine you need to authenticate your Facebook account again to obtain a new token.

You also need to obtain a new token every time you change your Facebook password.

We understand how important to you to have your scheduled posts up and running all the times. So we will notify you every time your Facebook token is expired.

In case you use different Facebook user profiles to create posting projects you will receive this notification for each profile separately. So, please pay attention which Facebook user has a due token.

We've got you covered!

We are always here to help you with any questions and issues. Find our support materials including user guides, tutorials, FAQs and support team contact form in our help center.

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